Policies & Conditions

Minimum Order
A minimum order amount of $250.00 US applies unless otherwise stated.

Payment Terms
We honor Visa, Master Card, and American Express credit cards. Open credit terms are subject to credit verification and are offered at the sole discretion of the company's financial officer. A finance charge of 1.9% per month will automatically be applied on all outstanding invoices.

Bank Charges
The purchaser is responsible for all bank charges associated with the transaction and the current rate. This includes, but not limited to, letters of credit and wire transfers.

Bank Transactions
Sincal, Inc., will be named the sole benefactor in all letters or credit and wire transfers. All bank transactions must be irrevocable, drawn from a US, EU or UK bank.

Currencies
Unless otherwise noted, we strictly quote in $US Dollars.

Returned Checks
A $50.00 fee applies to all uncollected check.

Shipping
We reserve the right to use either of our preferred shipping carriers: US Postal Service and Federal Express. Unless otherwise noted, all of our transactions are Ex-Works point of origin. Appropriate shipping charges apply.

Handling Fee
Handling fee apply to items noted.

Export Orders - Documents
We provide the necessary export documents, (invoices and packing slip) with your shipment, complying with international export regulations. Additional documentation and services, such as, Shippers Export Declaration (SED) and inspections are the sole responsibility of the purchasing party.

Credits
Sincal, Inc., at its sole discretion, will either replace defective items under manufacture's warrantee or issue a credit note to the customer's account. Credit notes are only applicable towards purchases of product from Sincal, Inc.. Sincal, Inc., does not issue checks, wires or cash refunds for credits, returns, warranty compensation and/or overpayments.

Returned Items - Products
Sincal, Inc., does not accept returned items for credit, unless a RAN # has been issued. Items sent to us without valid RAN # may be returned to sender or discarded. Returned items ordered in error are subject to a 35% restocking fee. No items will be accepted for credit after 90 days. The purchaser is responsible for all shipping charges associated with the return. All items returned  must be in new operating condition packaged with its original box and packing materials.

Equipment Returns
Sincal, Inc., does not accept returned equipment for credit, unless a RAN # has been issued. Equipment sent to us without valid RAN # will not be accepted. All equipment is subject to individual manufacture's  return policy, which include restocking fee. There're no returns on special orders, non-stocking items, and custom engineered equipment.

Special Orders & Non-Stocking Items
Special orders and non-stocking items must be paid in advanced.

Warranties
Being a multi-line distributor, all products and equipment are warranted directly by the manufacture according to their individual policies. Sincal, Inc., does not warrantee items directly.

Exclusions
Sincal, Inc., shall not be liable for any injury, loss, or damage, directly or consequential, arising from the use or inability to use the equipment or product. It's the purchasers responsibility to determine the suitability of the equipment or product for the intended use and the purchaser assumes all the risks and liabilities. This warranty is in lieu of all other guarantees expressed or implied.